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Personal Lines (PL) Courses

Anyone pursuing the AILP or AILP/PL designation must complete these courses. Each course has a multiple-choice exam at the end of the day, centered on the material presented that day.


🔷COVERAGE COURSES: PL

AILP Coverage: Homeowners

  • Important definitions, review of Section I coverages, additional coverages and perils.
  • Certain Section I conditions, such as insurable interest and loss settlement.
  • Section II coverages and exclusions.


AILP Coverage: Personal Auto

  • Eligibility for personal lines vs. commercial lines.
  • Importance of personal injury protection, uninsured motorist, property damage liability, optional bodily injury, underinsured motorist and physical damage coverages.
  • Important exclusions and problems for each of the coverages.


🔷ISSUES COURSES: PL

AILP Issues: Personal Residential Part 1

  • Eligibility and business – Airbnb and other business issues, named insured and occupancy issues.
  • Definitions creating problems, such as residence premises, insureds or not, and insured location challenges.
  • Other Section I Conundrums: Excluded property, Section D issues, debris removal questions, loss assessment problems, and those pesky peril arguments of accidental discharge or sewer backup, earth movement, ice dam, and/or water seepage.

AILP Issues: Personal Residential Part 2

  • Loss settlement problems, such as R/C vs. ordinance or law; effect of specified Coverage A vs. additional limits of liability endorsements; Special Loss settlement endorsement.
  • Waiver of subrogation or not.
  • Section II exposures: personal injury and social media, toys, recreational vehicles owned or rented, host liquor problems and the personal party, vacations, watercraft, aircraft issues (drones), and traveling; how much loss assessment is enough.

AILP Issues: Personal Miscellaneous

  • Condo issues that cause problems: bylaws and limits; master policies and deductibles, Special Form and property, loss assessment, and loss of use of rented condos.
  • Dwelling policy: DP-1 vs. DP-3 – identifying the major differences; dwelling liability and personal injury; short-term rental law.
  • Miscellaneous issues such as cyber, identity theft and mobile device control over the home.

AILP Issues: Personal Auto

  • General issues: eligibility; customary operator; named insured or not; TNC and other gig economy apps, like DoorDash, Turo, etc.
  • Identification of important issues such as failure to furnish information, driving non-owned auto, ailment, operator exclusion.
  • Auto rental problems of long-term rental, loss settlement, rental contract requirements and vehicle types.
  • General auto issues such as cancellation - after a total loss and reasons the carrier can cancel; "reasonable repairs and expenses" in a loss; fault or not; business use and problems; trailer or not.

AILP Issues: Personal Umbrella

  • Overview and key features of personal umbrella policies. A deep dive into the ISO Personal Umbrella Liability Policy (DL 98 01 02 15).  
  • Available endorsements.
  • Things to consider when comparing personal umbrella policies. Common oversights in personal umbrella policy handling.
  • Case studies regarding important issues such as business use of a non-owned auto, renting an auto out of the country, and personal injury exposures.

AILP Issues: E&O: lEGAL DUTIES, DATA RISKS AND OPERATIONAL RISK MANAGEMENT

  • Standard of care and the agent's legal duty
  • Data privacy compliance and cyber exposures
  • Binding authority and underwriting guidelines
  • Certificates of insurance and documentation standards
  • Agents Council for Technology best practices for texting and e-delivery
  • Internal controls, disclaimers and staff accountability