1-4 p.m. Optional E&O Roadmap to Cyber and Privacy Insurance
Angie Heavener, Insurance Training Plus
Approved for 3 ethics CE credits (in Mo. and Kan.)
This course is designed to help insurance agents and brokers prevent E&O claims that result when a client discovers that his or her cyber exposures were not adequately addressed by insurance or other risk management measures.
5-7:30 p.m. Optional Crawfish Feast
Knights of Columbus, 2525 N. Stadium
While not an official part of the Small Agency Conference, the Crawfish Feast, sponsored by the NExT Committee, has become a pre-conference tradition. In addition to crawfish, the menu includes pulled pork, smoked chicken and a long list of sides! Take advantage of the complimentary shuttle to and from the hotel to the Knights of Columbus building.
7:30 a.m. Registration Opens/Breakfast Served
7:30 a.m. - 4:30 p.m. Chat Room Open
You asked, we listened! This room filled with various technology vendors will be open all day for agents to ask questions and view demonstrations.
8-9 a.m. Sunrise CE Session "The Homeowner Policy and Sharing Exposures"
Sam Bennett, Harrison Agency
Approved for 1 p-c CE credit (in Mo. and Kan.)
The “sharing economy” has exploded around us. Mandatory home-sharing endorsements introduced by ISO that affect homeowner coverage forms must be understood. Whether discussing Airbnb, Vrbo, Couchsurfing or any number of web-enabled services that connect our clients and enable this sharing, as insurance professionals we must understand the limitations (and outright exclusions) now in play. This presentation will focus on the ISO Homeowners 3 – Special Form (HO 00 03 05 11) with emphasis upon property and liability concerns as a result of these mandatory endorsements. Whether our clients are providing the service or using the service, coverage issues exist.
9:15-11:15 a.m. Keynote Session, "The Vital Few"
Brent Kelly, Sitkins Group
Do you ever feel busy, overwhelmed, or lack focus? The majority of insurance agents and agencies are activity focused vs. results focused. They move a million miles an hour without any clear direction or purpose. Join Brent Kelly of the Sitkins Group for this high energy and interactive keynote. Brent will share the key areas that independent insurance agents and agencies must focus on to avoid the common traps that are holding you back. You will learn how to:
Do more ... with less
Maximize your relationships both internally and externally
Build a full pipeline, maximize sales and increase retention
Less is truly more. Gain greater freedom in your time, money, and relationships.
11:15 a.m.-12:15 p.m. Conferment Luncheon
All registered attendees are invited to attend this luncheon where we celebrate our members who obtained their CIC, CISR and CISR Elite designations this year.
12:30-4:15 p.m. Offsite Risk Management Walking Tour at Mizzou's Rec Center - transportation provided
Angie Heavener, Insurance Training Plus
Must register for this, first-come, first-served (Max. 40)
Approved for 4 general CE credits in Mo. and Kan.
Accidental losses are a fact of life. If they were not, risk management would be unnecessary. Risk management is a value-added service that agents can and should offer. Considering today’s market, if all you sell is policies it is likely you will not be able to compete with agencies that take the broader risk management approach to their client’s needs. This program will demonstrate the process of making and carrying out decisions that will minimize the adverse effects of accidental losses. Agents will identify hazards from a hands-on approach and offer solutions from a risk management perspective.
12:30-2:15 p.m. We Call it "Cannabis" Now
Rick Pitts, Arlington/Roe
Approved or 2 p-c CE credits in Mo. and Kan.
This class is an introduction to the insurance issues related to state and national changes in marijuana laws. It begins with a discussion about the product marketplace and the present state of legalization efforts and the federal response. It then moves to an examination of the wide array of commercial coverage issues that already exist and have been decided in other states. Attendees will gain a wide-ranging sensitivity for the issues they might encounter if asked to insure an agricultural risk, a dispensary or even a home-grower.
12:30-2:15 p.m. The 3 C's to Becoming Your Best Version Possible: Moving from Comfort to Growth
Brent Kelly, Sitkins Group
Whats the greatest challenge insurance professionals face? The answer may surprise you. In this interactive workshop, Brent Kelly of the Sitkins Group will challenge you to move from your comfort zone to your growth zone. You will understand the three critical areas needed to become your best version possible. You will think, you will laugh, and you will learn actionable steps to live a life with no regrets.
2:30-4:15 p.m. Repeat Concurrent Sessions
4:30-7:30 p.m. Company Reception/Trade Show
With more than 90 exhibitors expected, the trade show will provide more information, knowledge and business opportunities for small agencies than you'll find anywhere else. This is an outstanding opportunity to network with other agents, to establish or strengthen company relationships, and to find out what the excess and surplus lines market has to offer. Watch our website for an up-to-date list of exhibitors.
8-8:30 a.m. Breakfast
8:30-11:30 a.m. Active Assailant - The Newest Named-Perils Policy
Angie Heavener
Approved for 3 p-c CE credits in Mo. and Kan.
Gun violence has erupted in our country today. Terror attacks and mass shootings have occurred in schools, churches, movie theaters, entertainment venues, workplaces, newsrooms, government building and more. The loss of life cannot be replaced but, property exposures, liability exposures and crisis management are other issues’ insureds face. Many of these issues are not addressed or met in traditional property and liability insurance policies. So, what is the insurance industry doing to address these issues? We will discuss a specialized kind of named-perils policy that will help provide these needed resources to assist people during the recovery process from these traumas.
8:30-11:30 a.m. Hiring Trends, Best Practices and Cautions in Today's World of Work
Trevor Shylock, Caliper Corp.
This session is designed to provide management guidance in todays very competitive and ever-changing world. Overall, there is decreased loyalty to a company, more contract positions, less loyalty to one company, different working environments due to technological enhancements, and an always on and instant gratification society that leads to more distractions. We will discuss trends, best practices, and cautions in order to put participants organizations in the most favorable situation possible to attract, retain, and get the best performance out of their employees.
