
8 am - 5 pm
Conference Registration Open
8 am - 1 pm
Optional Golf Tournament
Our golf tournament includes box lunches and will be held at The Oaks, one of Margaritaville’s signature courses. The 18-hole, par 71 championship course boasts tree-lined fairways, rolling hills and breathtaking vistas of the Lake of the Ozarks. All registrants can compete in the tournament, which is an 18-hole scramble.
10 am - 12 pm
Optional Poolside Brunch with Singo
Admire the views of the Lake of the Ozarks while enjoying a mimosa or a bloody mary and brunch. Take this opportunity to reconnect with old friends and cool off in the pool if you’d like.
2 - 3 pm
Mix & Mingle (Ice Cream Social)
What’s working at your agency? Do you have a new innovative procedure? Are you using a new app that has increased productivity? Do you take an extra step to ensure a positive customer experience? Now’s the time to share (brag) and savor an ice cream cone!
3 - 4 pm
Welcome Reception (Casual)
All attendees are invited to this reception. Members of the board and committees will be there to greet you, introduce you to other attendees and make you feel welcome.
4 - 6 pm
Optional Cornhole Tournament (Casual)
Cornhole tournament hosted by the Young Agents at Margaritaville (includes beer). Teams of two (if you do not have a pairing request, we will pair you with someone). Limited space available, first-come, first-served.

8:30 - 9 am
European Coffee Bar
Join us before the keynote to create your own luxury coffee made with flavored premium coffees, flavored whipped cream, shaved dark chocolate and cinnamon sticks.
9 - 10 am
Keynote: Tell Stories Win Sales
Featuring: John Livesay
10 am - 12:30 pm
Trade Show & Lunch
Book Signing with John Livesay: 10 - 10:30 am
Company Prize Drawings: 12 pm
1 - 2 pm
Concurrent Sessions
Five Cubed: Trends of High Performing Agencies
Speaker: Chris Cline
Five Cubed is a framework to share five key themes prevalent in higher performing agencies. Each is defined and discussed with a unifying theme, examples, benefits, and supporting statistics. The five trends are positioned as being exponentially impacted by complimentary focus on three dimensional aspects that are critical to success regardless of business strategy.
Get Your Financial House In Order
Speaker: Carey Wallace
Your agency’s financials are a crucial part of your operational success. In this session, we’ll discuss how to analyze, understand, and improve your agency’s financial position as you plan for the future.
2 - 3 pm
Repeat Concurrent Sessions
6 - 7 pm
President's Cocktail Reception (semiformal)
7 - 9 pm
Awards and Installation Banquet (semiformal)
9 - 11 pm
Casino Night with DJ
8:30 - 10 am
Eggs & Issues Breakfast
This is your chance to get information right from the source. This Q&A session gives you access to MAIA CEO Matt Barton and a panel of Missouri legislators. They will address questions on regulatory and legislative issues affecting the insurance industry today. (Filed/pending for 1 ethics CE credit in Mo. & Kan.)