CSRs are vital to the success of any agency.
November 18 - 19, 2021
ABOUT THE CONFERENCEThis member-only day and a half conference is typically held in early November at the MAIA Headquarters in Jefferson City. It begins on a Thursday morning and runs until around 5:00 with sessions geared toward CSRs and fun activities to promote networking and teamwork. It continues on Friday with more sessions developed specifically for CSRs and their unique skill set, then typically ends with a motivational session.