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CSR Development Conference



ABOUT THE CONFERENCE

We know CSRs are vital to the success of any agency. This conference is typically held in early November at the MAIA Headquarters in Jefferson City. It begins on Wednesday morning and runs until around 4:00 with sessions geared toward CSRs and fun activities to promote networking and teamwork. It continues on Thursday with more sessions developed specifically for CSRs and their unique skill set.

UPCOMING CONFERENCE 

November 7-8, 2024

Registration coming soon! 


Agenda: TBD

Hotel Recommendations
Best Western Plus Capital Inn
1937 Christy Dr.
Jefferson City, MO 65101
573-635-4175


Speaker: 

Nicole Sherrill Wyatt

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Nikki Sherrill Wyatt is a Director of the Auto Claims Team with Penn National Insurance. She has been in claims for 30 years. Nikki oversees all Personal Lines and Commercial Lines automobile claims in her company’s territory. She carries numerous designations but is proud to hold her CIC. She is also in charge of training new claims professionals as they enter into the insurance career. She has been a faculty member for the National Alliance since 2019.



QUESTIONS?

 REGISTRATION QUESTIONS

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Laura Berendzen

Database Administator

 CONFERENCE QUESTIONS

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April Underwood

Education & Events Coordinator