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AILP


 


What is the AILP designation?

Are you ready to stand out in the insurance industry and take your expertise to the next level? The Accredited Insurance Lines Professional (AILP) designation is your gateway to professional excellence.

This high-caliber educational program is designed for motivated insurance professionals who want to master core industry knowledge, enhance their skills, and accelerate their career growth. Whether you’re an agency producer, account manager, CSR, underwriter, adjuster or any insurance professional looking to gain a competitive edge, AILP provides practical, real-world training that delivers immediate value.


WHY EARN THE AILP?

Advance Your Career.

Position yourself as a trusted expert in a competitive marketplace. AILP helps you develop the advanced skill set that unlocks leadership roles and specialized opportunities.

Deepen Your Expertise.

Go beyond foundational learning. AILP courses tackle real-world coverage challenges, nuanced claims scenarios and complex risk management — helping you think critically and confidently.

Gain Professional Recognition.

Carrying the AILP designation signifies dedication to continuous learning, professional integrity and the highest industry standards.

Enhance Your Agency’s Value.

Your advanced knowledge becomes your agency’s strength — elevating service quality, reducing errors and earning trust from both clients and carriers.



Designation Options

Choose the path that best fits your focus and goals.

  • AILP - Comprehensive: Personal & Commercial Lines
  • AILP/PL - Personal Lines Only
  • AILP/CL - Commercial Lines Only

Timing Requirements

  • Full AILP (PL + CL): complete within 6 years
  • Monoline (AILP/PL or AILP/CL): complete within 4 years
  • Once requirements are met, you may immediately use the designation
  • You may earn a monoline first and later add the other to reach the full AILP

Update requirements

  • To retain the ability to utilize the designation, the designee must perform a yearly (calendar year) update of 6 continuing education credits. Approved courses will be intermediate to advanced in nature (i.e., programs that discuss policy issues, not those that just review policy coverages).
  • No exam is required to update your designation.
  • For AILP/CL designees, the renewal course must be in commercial lines. For AILP/PL designees, it must be in personal lines. If you have earned the complete AILP designation, your renewal course can be in either commercial or personal lines.
  • Qualifying programs include:
    • AILP Issues Courses (not coverage courses)
    • Any class noted as an AILP renewal approved program on MAIA's website






Exam Details

  • The exam in an online, multiple choice exam.
  • At the close of class, the exam opens at 3:00 p.m. (CST) and closes at 3:00 p.m. (CST) the following day (24 hours later).
  • You have 60 minutes to complete the exam after you begin.
  • Sign and submit the Affidavit of Personal Responsibility (must have a disinterested third-party proctoring exam) to vod@massagent.com
  • Exam access details are emailed on exam day.


Anyone pursuing the AILP or AILP/PL designation must complete these courses. Each course has a multiple-choice exam at the end of the day, centered on the material presented that day.


🔷COVERAGE COURSES: PL

AILP Coverage: Homeowners

  • Important definitions, review of Section I coverages, additional coverages and perils.
  • Certain Section I conditions, such as insurable interest and loss settlement.
  • Section II coverages and exclusions.


AILP Coverage: Personal Auto

  • Eligibility for personal lines vs. commercial lines.
  • Importance of personal injury protection, uninsured motorist, property damage liability, optional bodily injury, underinsured motorist and physical damage coverages.
  • Important exclusions and problems for each of the coverages.


🔷ISSUES COURSES: PL

AILP Issues: Personal Residential Part 1

  • Eligibility and business – Airbnb and other business issues, named insured and occupancy issues.
  • Definitions creating problems, such as residence premises, insureds or not, and insured location challenges.
  • Other Section I Conundrums: Excluded property, Section D issues, debris removal questions, loss assessment problems, and those pesky peril arguments of accidental discharge or sewer backup, earth movement, ice dam, and/or water seepage.

AILP Issues: Personal Residential Part 2

  • Loss settlement problems, such as R/C vs. ordinance or law; effect of specified Coverage A vs. additional limits of liability endorsements; Special Loss settlement endorsement.
  • Waiver of subrogation or not.
  • Section II exposures: personal injury and social media, toys, recreational vehicles owned or rented, host liquor problems and the personal party, vacations, watercraft, aircraft issues (drones), and traveling; how much loss assessment is enough.

AILP Issues: Miscellaneous Personal

  • Condo issues that cause problems: bylaws and limits; master policies and deductibles, Special Form and property, loss assessment, and loss of use of rented condos.
  • Dwelling policy: DP-1 vs. DP-3 – identifying the major differences; dwelling liability and personal injury; short-term rental law.
  • Miscellaneous issues such as cyber, identity theft and mobile device control over the home.

AILP Issues: Personal Auto

  • General issues: eligibility; customary operator; named insured or not; TNC and other gig economy apps, like DoorDash, Turo, etc.
  • Identification of important issues such as failure to furnish information, driving non-owned auto, ailment, operator exclusion.
  • Auto rental problems of long-term rental, loss settlement, rental contract requirements and vehicle types.
  • General auto issues such as cancellation - after a total loss and reasons the carrier can cancel; "reasonable repairs and expenses" in a loss; fault or not; business use and problems; trailer or not.

AILP Issues: Personal Umbrella

  • Overview and key features of personal umbrella policies. A deep dive into the ISO Personal Umbrella Liability Policy (DL 98 01 02 15).  
  • Available endorsements.
  • Things to consider when comparing personal umbrella policies. Common oversights in personal umbrella policy handling.
  • Case studies regarding important issues such as business use of a non-owned auto, renting an auto out of the country, and personal injury exposures.

AILP Issues: E&O: lEGAL DUTIES, DATA RISKS AND OPERATIONAL RISK MANAGEMENT (coming soon)

  • Standard of care and the agent's legal duty
  • Data privacy compliance and cyber exposures
  • Binding authority and underwriting guidelines
  • Certificates of insurance and documentation standards
  • Agents Council for Technology best practices for texting and e-delivery
  • Internal controls, disclaimers and staff accountability

Anyone pursuing the AILP or AILP/CL designation must complete these courses. Each course has a multiple-choice exam at the end of the day, centered on the material presented that day.


🔷COVERAGE COURSES: CL

AILP Coverage: commercial Auto

  • Eligibility vs. personal lines for individually owned business vehicles
  • Declaration page importance of Item 2: covered autos section
  • Importance of symbols to create a covered auto definition
  • Liability insuring agreement, insured definition and exclusions
  • Physical damage insuring agreement and exclusions
  • Important BAP endorsements, such as additional insured and amendatory endorsements, etc.

AILP Coverage: Commercial General Liability

  • Sources of liability
  • Occurrence vs. claims made
  • Who is the insured, or not?
  • Mechanics of aggregate limits
  • An insuring agreement, territory and known occurrences
  • Exclusions such as contractual, pollution, auto, property damage, your work and product
  • An insuring agreement, personal and advertising injury definition, and the need for separate cyber and discrimination
  • Coverage C medical payments insuring agreement and restrictions

AILP Coverage: workers' compensation

  • Independent contractor vs. employee
  • 3A vs. 3C vs. Limited Other States Endorsements
  • Part I Benefits and what it doesn't pay
  • Part II Employer's Liability and third-party action over dual capacity, consequential loss and exclusions
  • Important endorsements such as USLHW, maritime, voluntary compensation, and waiver of our right to recover, and when we qualify for them
  • Addressing the leasing situation

AILP Coverage: Commercial Property

  • General issues of valuing property: ACV vs. R/C vs. functional
  • Coinsurance
  • Methods of writing: specific, blanket and value reporting
  • Addressing the Building and Contents Form CP 00 10 – What's building and BPP and what's not
  • Additional coverages
  • Extensions
  • Property conditions of vacancy and loss valuation
  • Cause of Loss Special Form CP 10 30
  • General exclusions, additional exclusions, and limitations of coverage


🔷ISSUES COURSES: CL

AILP Issues: Commercial general Liability Part 1

  • "Who is an insured" issues, such as why the request for CG 20 11 Managers or Lessors of Premises?
  • Contractors', owners', and developers' issues, such as CG 20 33, CG 20 10, and CG 20 38, specified vs. automatic: what's the difference? Why the request for older editions vs. newer editions? What is "arising out of"?
  • AI vs. NI: Is there a difference?
  • Indemnitee vs. AI status
  • Primary and non-contributory or not
  • Limits – How much is enough? Amending the limits, designated project or premises, aggregate limit amendments, products and completed operations redefined, and why
  • Miscellaneous issues such as the statute of limitations vs. statutes of repose, waiver of subrogation provision vs. endorsement, wrap-ups and your client, certificate of insurance issues, and problems

AILP Issues: Commercial general Liability Part 2

  • Exclusions that cause problems, such as damage to property – operations vs. completed operations exclusions; renting property – real or personal and damage to it; improper use of damage to your work exclusion; construction defect or not; pollution, not exclusion; liquor liability and BYOB; auto in the GL; drones and finding
  • Exclusionary endorsements to beware of: excluding specifics, amendment, and limitation endorsements that are exclusions in disguise
  • Exclusions remind us to buy other policies, such as EPLI and cyber

AILP Issues: Commercial Property

  • Knowing how to amend property when you need to – additional covered property endorsement for the excluded property; property not covered endorsement to avoid duplication; specific property endorsements for certain property types such as signs, antennas and landscaping; new options for tenants and building items; drones
  • Endorsements affecting loss settlement, such as manufacturers' selling price, margin clause, value reporting form, ordinance or law, debris removal, vacancy change options
  • Adding other interests – loss payable or adding building owner
  • Business interruption insurance (BII) issues – coinsurance; described premises or not; BII period exclusion; ordinance or law consideration; BII form vs. BII in BOP; amending the period of restoration; dependent property consideration; BII and loss to vehicles; drones and BII

AILP Issues: Employment Practices Liability Insurance

  • The five employer moves that practically guarantee a lawsuit
  • Which EPLI setups protect — and which leave clients hanging
  • Sneaky coverage gaps hiding in “claims-made” policies
  • Third-party claims that come out of nowhere
  • Real-world scripts to explain EPLI without the legal jargon


AILP Issues: Cyber 

  • Understanding the exposure: Learn why cyber threats are constantly changing and why coverage forms are struggling to keep up.
  • Real-world risks: Explore how breaches occur, who causes them, and the financial and legal consequences that follow.
  • Policy comparison & marketing: Identify what underwriters look for, from data types stored to breach history, and how to make your insureds more marketable.
  • Coverage breakdown: Dive into first-party and third-party cyber coverage components—from business interruption and data restoration to regulatory penalties and extortion demands.
  • Key definitions & exclusions: Decode policy terms, common exclusions, and carve-backs critical to securing meaningful protection.
  • Claims & conditions: Understand claims-made triggers, hammer clauses, defense costs, application severability and rescission.
  • Emerging issues & trends: Review prominent players, carrier variations in coverage offerings, and valuable resources available to both agents and clients.


AILP Issues: E&O: lEGAL DUTIES, DATA RISKS AND OPERATIONAL RISK MANAGEMENT (coming soon)

  • Standard of care and the agent's legal duty
  • Data privacy compliance and cyber exposures
  • Binding authority and underwriting guidelines
  • Certificates of insurance and documentation standards
  • Agents Council for Technology best practices for texting and e-delivery
  • Internal controls, disclaimers and staff accountability