Missouri Association of Insurance Agents Staff

Matt Barton
Chief Executive Officer
Perfect day: Coffee, my dog and snow falling outside my window
• Insurance Technical Questions
• Legislative & Regulatory Issues
• Political Action Committees
• IIABA/PIA National Issues
• Workers’ Compensation
• Board Functions

Sheryl Van Leer
Chief Operating Officer
Special talent: Can name all the U.S. presidents and the years they served
• Finances
• Human Resources
• Purchasing
Meet the People Behind MAIA
We’re here to make your membership work harder for you.
Questions? Ideas? Need help finding a resource? You’ve come to the right place.
From education and events to insurance programs, advocacy, membership, marketing and more, our team works together to support Missouri’s independent agents and the insurance professionals who serve our communities.
Scroll down to meet the faces behind MAIA, learn who handles what and discover a little something about each of us along the way.
Not sure who you need? Call 573-893-4301 and we’ll connect you with the right person.

Theresa Flippin
Director of Insurance Services
Bucket list destination: Tuscany
• E&O Insurance
• Cyber Liability
• EPLI Insurance
• Agency Umbrella
• Agency Memberships
• RLI Programs

Sarah Wright
Assistant Director of Insurance Services
Weekend hobby: Riding the Harley with my husband
• E&O Insurance
• Cyber Liability
• EPLI Insurance
• Agency Umbrella
• RLI Programs

Laura Berendzen
Database Administrator
Perfect day: Starts with sleeping in
• Event Registrations/Cancellations
• Education Registrations/Cancellations
• MAIA Publications Subscriptions
• Webinars

Paula Wolken
Accounting Specialist
Personal motto – Live life to the fullest
• Accounts Payable
• Accounts Receivable

Heather Morris
Customer Service Representative
My definition of happiness is having peace of mind and being surrounded by loved ones.
• E&O Insurance
• Cyber Liability
• EPLI Insurance
• Agency Umbrella
• RLI Programs

Leslie Powell
Administrative Assistant
Favorite charity: American Red Cross saves lives!
• Membership Payments & Changes
• Website IDs & Passwords

Shari Matchell
Director of Education & Events
Travel Enthusiast: Has visited 54 countries
• Missouri Agents Connection Summit
• Small Agency Conference
• CSR Development Conference
• Associate Memberships
• Education Programs

Trisha Mistler
Director of Marketing & Communications
Favorite Hobby: Attending car shows and adding more unique vehicles to my growing collection!
• Advertising
• Marketing
• Communications

Grace Williams
Marketing Coordinator
• Class Administration
• Social Media
• Young Agents
• Communications