Answer Center

Find links to laws, regulations, sample forms and more

Agency Operations

Become familiar with information about agency contract cancellations, continuing education, disciplinary actions, privacy of consumer information, producer competency, producer fees, licensing, referral fees, as well as other useful topics.

Helpful information relating to Missouri’s Auto Financial Responsibility Law as well as unfair trade practices, underinsured motorists, insolvencies, rebating, Missouri’s Valued Policy Law, prior cancellations and more.

Personal Lines

While selling auto and home policies may seem conventional enough, this information may help you avoid common mistakes. Information regarding credit scoring, demo and loaner vehicles, homeowner and auto cancellations, ridesharing coverage and more is included.

Commercial Lines

Agents that sell commercial lines insurance coverage are expected to maintain knowledge of a whole different area of expertise. Agents will find information about certificates of insurance, commercial casualty, liquor liability, public entity bidding, and surplus lines, among others.

Life and Health

Find links to valuable areas of information relating to traversing the Affordable Care Act and its array of challenges and opportunities, as well as how the role of navigators fits into delivering health insurance solutions to customers. Also included are links to information such as unfair practices, rebating, misrepresentation, and sales suitability to help you remain knowledgeable about selling life insurance and variable products.

Work Comp

There are so many items to consider when placing a workers’ compensation policy for a customer that it could be considered its own special license. Among other information, find links for audit standards, classification changes, employee/employer definitions, exempt employers, extraterritorial coverage, owner-operator truckers, report of injuries, Second Injury Fund and waivers of subrogation.