Research & IIABA Resources


Agents Council for Technology (ACT)

The ACT website is designed to provide practical technology information for independent agents, brokers and the industry.

Best Practices

The annual Best Practices Study originated in 1993 as an initiative to help independent agents build the value of their most important asset, their agencies. By studying the leading agencies and brokers in the country, the Big 'I' hoped to provide member agents with meaningful performance benchmarks and business strategies that could be adopted or adapted for use in improving agency performance, thus enhancing agency value.

Virtual Risk Consultant (VRC)

VRC provides the resources you need to understand your customer's operation and exposures while identifying applicable coverages. And it gives you resources your agency needs such as E&O checklists, sales and marketing tools, proposal language, plus training and development support.