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E&O Happens Website

E&O Risk Management

The Big “I” Risk Management Website – E&O Happens (www.iiaba.net/eohappens) – offers exclusive risk management information and tools to help agency staff of Swiss Re Corporate Solutions' policyholders avoid E&O claims and improve business practices.  Agency E&O risk management starts with creating a culture where staff understands that their actions really do make a difference, and can potentially prevent (or cause) the agency to be sued. The E&O Happens website can help develop this culture by providing policyholders with access to:

  • Tools to use:  Tools that can help the agency on a daily basis including an agency E&O self-assessment, sample coverage checklists, sample disclaimers, file documentation and retention information, sample customer letters, and more.
  • Claims Information:  The most frequent types of E&O claims, common errors and problems causing E&O claims, and practical real-life E&O case studies demonstrating how claims can be avoided.
  • Articles, Content, and Podcasts:  E&O related articles on ways to avoid claims, including an archive of IA Magazine’s monthly “E&O Angle” articles and E&O Claims Advisor Newsletters, E&O quick tips for all positions in the agency, and podcasts on avoiding E&O claims from social media, certificates of insurance, natural catastrophes, and much more.